Boundaries, Processes and Participation: Integrating peer support through a buddy scheme

Roanna Alexandra Pain


Buddying and mentoring schemes are playing an increasingly vital role in student support and integration, especially in the context of a global shift in internationalisation rationale. In this project, one cycle of improvements to a buddy scheme for exchange students was completed in accordance with three principles: ongoing orientation, the internationalisation of “home” students and staff/student liaison. Theory and student feedback were applied to professional practice, with a focus on student participation. Suggested future evaluation includes quantitative measures such as levels of participation, as well as qualitative data from surveys and focus groups. Reflective practice and the practical implementation of the three principles have contributed to the process of personal and institutional internationalisation.


Internationalisation; Peer Support

Full Text:



Academic Cooperation Association. (n.d.) Support Services for International Students: towards a European code of good practice. Available from: http://www.aca- [Accessed 15 November 2010].

British Council (2010) Making it happen: The Prime Minister's Initiative for International Education. Manchester: British Council.

Burnapp, D. (2010) Institutional Partnerships: what's the real value? Elephants in the Parlour. [Online] Available from: [Accessed 7 June 2010].

Caruana, V. and Spurling, N. (2007) The Internationalisation of UK Higher Education: a review of selected material. York: The Higher Education Academy.

Europe Unit (n.d.) Lisbon recognition convention [online]. Available from: [Accessed 18 March 2011].

Fielden, J. (2008) The Practice of Internationalisation: Managing International Activities in UK Universities. London: The UK HE International Unit.

Glaser, B.G. and Strauss, A.L. (1967) The Discovery of Grounded Theory: Strategies for Qualitative Research. New York: Aldine.


Green, D. and Healy, L. (2008) Planning and running orientation programmes for international students. London: UKCISA. Available from [Accessed 29 May 2010].

Heriot Watt University (n.d.) The Quality Reference Manual [online]. Available from [Accessed 8 July 2010].

Hudson, R. (2010) Responding to HE Internationalisation. Preliminary Findings: IAU 3rd Global Survey of Internationalization of Higher Education, 2009. [Online] Available from: [Accessed 7 June 2010].

Knight, J (1999) Internationalisation of Higher Education. In: Organisation for Economic Co- operation and Development. Quality and Internationalisation in Higher Education. Paris: OECD. 13-28.


Martin, J. and Kee, L.H. (2008) International Activity through Student Mobility: Physical, Psychological and Social Adjustment. The International Journal of Learning, 15 (8), 229– 234.

Middlehurst, R. and Woodfield, S. (2007) Responding to the Internationalisation Agenda: Implications for Institutional Strategy. York: The Higher Education Academy.

National Union of Students (2010) Students studying abroad and the European Higher Education Area: Briefing for students' unions. London: NUS.

Partridge, C. (2008) Mentoring schemes for international students: a practical guide. London: UKCISA. Available from [Accessed 1 June 2010].

Peacock, N. and Harrison, N. (2007) Understanding the UK student response to internationalisation. Available from [Accessed 13 January 2011].

Peat, M. Dalziel, J. and Grant, A.M. (2000). Enhancing the Transition to University by Facilitating Social and Study Networks: Results of a One-day Workshop. Innovations in Education and Training International, 37 (4), 293–303.

Tang, N., Nollent, A., Barley, R. and Wolstenholme, C. (2009) Linking outward and inward mobility: How raising the international horizons of UK students enhances the international student experience on the UK campus. Available from: [Accessed 18 November 2010].

UK Border Agency (2011) Tier 4 of the Points Based System – Policy Guidance. UK: UKBA. Available from [Accessed 20 May 2011].

UKCOSA (2007) Benchmarking the provision of services for international students in higher education institutions. London: UKCOSA. Available from [Accessed 12 July 2010].

UK Higher Education International Unit (2010) A UK Guide to Enhancing the International Student Experience. London: UK HE International Unit. Available from [Accessed 17 May 2010].